LOVE AND CARE

Orders & Payment

Love & Care

Lindi Harrison jewellery is handmade from start to finish, and requires delicate handling.

Like all jewellery, it will tarnish over time. To prevent this from happing sooner, and in order to keep your jewellery in it's best condition, store it individually in a cool and dry place, in an airtight sealed bag. With special love and care, your jewellery should last forever and continue to make you look beautiful every time you wear it. You can clean tarnished areas by using the methods listed below:

WARM WATER
Plain water is a basic natural cleaner that used in conjunction with other natural cleaners is the safest way to clean. Soaking jewellery in warm water works to soften dirt and debris so that you can remove it with a soft bristled brush, such as a toothbrush, and rinse it away.

BAKING SODA
Baking soda is a versatile cleaner that can remove tarnish from silver jewelry. Buff tarnished items using a sponge or cloth dipped into a cleaner made of two tablespoons of water and a quarter cup of baking soda.

BAKING SODA AND VINEGAR
Vinegar is another versatile nature-based cleaner that when paired with baking soda, has the ability to clean and shine. For silver jewellery, dap baking soda over the area that needs cleaning, followed by vinegar. Once the cleaners stop reacting to one another, gently scrub and buff the items. Another cleaning solution comes from combining two tablespoons of baking soda with a half cup vinegar. Use this solution to soak and clean silver jewellery.

Natural cleaners are an inexpensive and effective way to clean and maintain both new and old jewellery items. The relatively low cost of using these types of cleaners makes them a desirable option as opposed to commercial cleaners. In addition, although not all natural cleaners are safe for the environment, there are many that are also considered environmentally friendly.

How will my jewellery be packaged?

Please note that all purchases will be sent in a black jewellery gift box. You can have the gift delivered to the recipient by choosing to provide an alternative delivery address. If the name provided with the delivery address is different from that of the billing address, the invoice will be forwarded to the billing address.

Are you able to repair the jewellery or resize it if it does not fit?
Of course, all designs purchased through Lindi Harrison come with a 12-month guarantee, so we will repair any damaged items for you as long as the damage happens under normal circumstances of wear. Items to be repaired are free within a year of purchase. We cannot be responsible for any damage due to carelessness. With all repairs, please remember to enclose your name, address, email address, contact telephone number, invoice number and a brief note of the repair needed. You will be contacted as soon as we have received the jewellery to verify repairs and any fees (if applicable).

Would you make me a custom made piece of jewellery if I wanted?
Although our jewellery is unique and utterly beautiful, we understand that there is nothing more exciting than a stunning one-off piece. Once you have contacted us, you will be sent a confirmation email of your bespoke order, including an estimated delivery time. Orders can only be processed until we have received the payment in full, or a 50% non-refundable deposit. Please be aware that we do not offer any refund or exchange on our bespoke orders. For bespoke enquiries, please contact us and we will be more than happy to help you and work with you to create something beautiful. Please not that commissions are non-returnable.